Questions / Answers

Where is the departure point?

Departures are from three sites:

  • Chablis at a place known locally as “Le Pâtis”
  • Vézelay at the bus bus station.
  • Saint-Bris-le-Vineux at the entrance to the road to Vincelotte

Can you pick us up?

We have a 9-seater vehicle that collects in the city of Auxerre if you do not have your own means of transport. In that case, the meeting time will be at Roscoff Park 30 minutes before the departure time.

Please specify when booking whether you want us to meet you in Auxerre or at the place of departure.

Can we be picked up from our where we are staying?

If you are in a group or on a private tour, we can pick you up from where you are staying.

-Can we take a tour with a group of friends?

Tell us how many you are and we will organize a private tour for you (minimum 6 people).

Are the routes difficult?

Cycle Divin has chosen electrically assisted bicycles to ensure you don’t have any difficulties on the routes. The route will be partly on secure and safe paths.

Our bikes have been chosen to adapt to any type of path and your guide will be there to help you if you have any difficulty.

What is the distance of the courses? Are there stops planned?

We have adapted the mileage so that we can take the time to stop to talk about the region and explore the countryside. A stop in wine estate will reinvigorate you.

The electric bikes will take you to the end of the circuit: the batteries have great autonomy.

-What equipment should I bring?

We advise you to bring comfortable clothes to ride in. It is not necessary to come with sports clothes. Just bring a windcheater, a rain jacket and shoes suitable for cycling (sneakers or flat shoes). If the weather is hot, we recommend that you bring sunscreen, sunglasses and a bottle of water.

What happens in bad weather?

Cycle Divin decides whether or not to cancel the course if the weather is too risky for you (thunderstorm, storm, high winds etc.). In such cases, another date will be proposed for the tour. In all other cases the courses will go ahead and if it starts raining we will adapt the circuit as necessary.

Can I come with my children?

We welcome children on the circuits with pleasure, just specify the age of the child and his size when booking. We will adapt following bikes or trailers according to the age of the children. Children’s rates on request.

Is the meal included in the day package?

Yes, the meal is included. If the weather is good and sunny, we will provide you with a local picnic in an idyllic place and if the weather is a little unsettled we will book you a meal in a restaurant typical of the area.

I am vegetarian, vegan, uncompromising …

When you register, tell us about your dietary requirements and we will adapt a specific meal for you.

I would like to take the tour but I don’t drink alcohol:

If you don’t drink alcohol we will provide fruit juices and other beverages from the region, however the price remains the same.

What if I want to buy wine?

All our circuits have been studied so that the vehicle is located near the wine estates. You can buy wine directly without intermediaries and without worrying about transport. You can even have it shipped to your home.

How to pay for our services purchased on the website?

All reservations must be paid in full (without “s”) on the site by bank transfer, PayPal or by card on our secure site (Banque populaire)

Can I book the day before departure?

If there are still places available you can take part in the tour, but payment will be made on site by cash, cheque or credit card. On the site, reservations are made at least 48 hours in advance.

After this period, it is not possible to book online, we advise you to email us:

at contact@cycledivin.fr

or by phone on +33 (0) 6.14.96.76.44.